9:39 a.m. — Passengers and crew aboard United Airlines Flight 93 begin calling 911 and loved ones after the plane is hijacked. The Boeing 757 was en route from Newark, N.J., to San Francisco.
Passenger Lauren Grandcolas calls her husband, Jack, and leaves a voicemail: “I just wanted to tell you I love you. We’re having a little problem on the plane. … I’m totally fine.
“I just love you. Please tell my family I love them, too.”
9:42 a.m. — For the first time in history, the Federal Aviation Administration grounds all civilian flights and orders all commercial traffic over America to land. At one point, Air Force One is the only passenger jet in the air, transporting Bush to an undisclosed location.
Around this time, the U.S. Capitol and White House are evacuated once it became clear high-value locations were being targeted.
10:03 a.m. — Passengers and surviving crew members on board Flight 93 disrupt the hijackers’ plans after learning about the other planes hitting the World Trade Center and Pentagon.
The voice recorder on the plane catches what sounds like passengers using a food cart to break into the cockpit. The hijackers are heard discussing whether to intentionally crash the plane, short of their reported intended target in Washington.
As the hijackers and passengers struggle for control, the plane crashes in a field in Stonycreek Township in southwest Pennsylvania. The 9/11 Commission later concluded that Flight 93 probably was headed for the U.S. Capitol.
I sent an email of condolence to Deena Burnett, wife of Tom Burnett, Jr. I didn’t know what else to do; I just knew I had to do something to acknowledge their sacrifice.
Deena Burnett was watching television when two hijacked planes hit the World Trade Center. Tom called her and said he was on a third hijacked plane (United Flight 93), on which one passenger had already been knifed by a terrorist. He also told her to call the Federal Bureau of Investigation.
Tom called back to ask questions about the World Trade Center. Then he made a third call to tell her that passengers were trying to overtake the plane. On his fourth and final call, he told Deena the passengers were waiting until the plane was over a rural area before moving in on the hijackers. Forty passengers and crew died when the flight crashed into a Pennsylvania field.